Privacy Policy & End-User License Agreement (EULA)

Privacy Policy

ROYAL CUP LLC
PRIVACY POLICY

EFFECTIVE AS OF APRIL 13, 2018

Your privacy is an important priority for us. This Privacy Policy explains the information we collect and how we use it. Let us know if you have questions by emailing us at [email protected]. By using this site and/or any of our Services, as defined below, you agree to this Privacy Policy and to our Terms of Service, which incorporates this Privacy Policy.

TABLE OF CONTENTS

  1. Introduction
  2. Personal Information Collection and Use
  3. Non-Personal Information Collection and Use
  4. Sharing and Disclosure of Information
  5. Your Information Choices and Tools
  6. International Transfers and Information Security
  7. Policies Concerning Children
  8. Changes to Our Privacy Policy
  9. California Privacy Rights
  10. Terms of Service
  11. Contact Us

1. INTRODUCTION

This Privacy Policy explains how Royal Cup LLC (“Company”, “we” or “us”) manages information collected when you access and use our website(s) (“Sites”), mobile applications (“Apps”), content, official social media pages, and products (collectively, our “Services”).


2. PERSONAL INFORMATION COLLECTION AND USE

Personal information generally means information that identifies or can be used to contact you, such as your name, address, email and/or phone number.

You provide us your Personal Information when you:

  • Purchase our products or download our Apps;
  • Initiate a customer service request;
  • Sign-up for our emails, newsletters, or marketing surveys;
  • Register for contests and special events;

The specific types of Personal Information collected varies with the activity, but may include your name, email address, phone number, mobile phone number, postal address and credit card or payment information.

We use your Personal Information as follows:

  • To fulfill (directly or through our authorized partners) your purchase, access or use of our Services;
  • To respond to user and customer inquiries, provide technical support and solicit feedback to improve our Services;
  • To inform customers and registered visitors about new Services

Personal and Other Information Collected by Others. Our websites and games may contain advertisements and offers from companies other than ROYAL CUP that may link to their own websites. We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party websites or services. If you use our Apps over a third party platform such as Apple, your Personal Information will be collected by this third party, and not by us, and subject to that party’s privacy policy, rather than this Privacy Policy.


3. NON-PERSONAL INFORMATION COLLECTION AND USE

Non-personal information generally means data that, alone, cannot be used to identify or contact you.

Non-Personal Information Categories. When you access our Services, we and our third party service providers use automated technologies described below to collect certain non-personally identifiable information. The types of non-personal information collected may include demographic information such as gender, age, zip code, information about your computer, software, platform, mobile device, and other particulars, including unique device IDs, incident data, Internet Protocol (IP) address, network Media Access Control (MAC) address and connection. We may also collect other non-personal information such as username, user ID or persona, feature usage, game play statistics, achievements, and time spent playing our games. In certain games, we may create and assign to your device an identifier that is similar to an account number. We may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.

Automated Tracking Technologies and Cookies. When you access our Services, we and our third party service providers use automated tracking technologies such as cookies, web beacons and pixel tags. These technologies generally help us better understand user behavior, tell us about web visits, facilitate advertisements, and track game preferences. For example, web beacons, allow us to know if a certain page was visited or whether an e-mail was opened. Pixel tags allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites. Locally shared objects also known as flash cookies, which help us to prevent fraud, remember your in-game preferences and speed up load times.

Uses of Non-Personal Information. We use your non-personal information for a variety of product, customer, marketing and general business purposes. These include providing our Services, troubleshooting bugs and providing technical support, and analyzing usage patterns to improve all aspects of our Services. We also use non-personal information to make the advertising you see more personalized, for conducting market research and developing new products and services by identifying usage trends, determining the effectiveness of marketing campaigns, and gauging customer satisfaction.


4. SHARING AND DISCLOSURE OF PERSONAL AND NON-PERSONAL INFORMATION

As a rule, we don’t share your personal information, except as provided below, and we don’t sell your personal information. In limited circumstances, we may share your information (in some cases personal information) with third parties, including: 1) with your consent, 2) to an authorized third party service provider who meets our data privacy standards, or 3) when we have a good faith belief it is required by law by law or to enforce our Terms of Service. We discuss these limited exceptions in greater detail below.

ROYAL CUP Associate Company. ROYAL CUP may share your personal information with an “ROYAL CUP Associate Company” for its marketing purposes. An “ROYAL CUP Associate Company” means any separate legal entity linked by at least 10% common ownership with ROYAL CUP and that has agreed to and is in compliance with ROYAL CUP’s data privacy and security requirements. If you would prefer to opt-out of this ROYAL CUP Associate Company marketing, you may send an e-mail to [email protected]. Place “Opt-Out – Associate Company” in the subject line and include your first name, last name, e-mail address if you have accessed the game from a third party provider (if applicable) in the body of the e-mail.

Safety, Security and Compliance with Law. Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Services and may be disclosed as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms of service; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.

Sale or Merger. If we merge or are acquired by another company such that your information will become subject to a different privacy policy, we’ll notify you before the transfer. You can opt out of the new policy by advising us during the notice period.

Third Party Service Providers. We may share your personal and non-personal information to authorized third party service providers to perform a variety of operational and marketing services on our behalf, including payment processing, product shipments, data analysis, e-mail and newsletter delivery, hosting and storage services, customer service and to assist us in our marketing efforts. We direct and rely on representations of these third party service providers to maintain the confidentiality of your personal information and to use your personal information only to provide services on ROYAL CUP’s behalf, and for no other purpose. Please be aware that third party service providers, such as Apple, Google and Amazon independently collect personal information relating in connection with your access, use or purchase of our Services (e.g. our Apps and our products). Your information provided to those third parties will be governed by their own privacy policies.

Targeted and Behavioral Advertising. We may share Non-Personal Information (e.g., aggregated and non-attributable data) and certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Services and on the websites of third parties.

Under these programs, we may allow advertisers to collect these types of information and share it with us. Advertisers collect this information through the use of automated tracking technologies like browser cookies and web beacons as described in Section 3 above. This information is used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, as well as web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, please review Your Information Options below. Visit the Network Advertising Initiative or the Digital Advertising Alliance.


5. YOUR INFORMATION CHOICES AND TOOLS

The privacy of our customers is important to us. In many cases, you can manage information collected about you or your activities and opt-out of certain programs by following the guidelines below.

You may prevent the installation of cookies by adjusting your browser settings. Please note that if you disable cookies, it is possible that you may not use all functionalities of ROYAL CUP’s Sites. To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, please visit the Network Advertising Initiative or the Digital Advertising Alliance.

To manage the information ROYAL CUP receives about you from a third party, such as Apple, where you play our games, you will need to follow the instructions at that site for updating your information and changing your privacy settings. You can manage certain aspects of information collection and use by going to the settings of your (mobile) device and reviewing the permissions of each application. Once ROYAL CUP receives your information from a third party provider, such as Apple, that information is stored and used by ROYAL CUP in accordance with this Privacy Policy, and you may access and update that information as described below. Game or other accounts created with ROYAL CUP are considered active until we receive a user request to delete them or deactivate them.

With respect to usage of our Apps, you can turn off push notifications by visiting the “options” or “settings” page within the relevant game. You can turn off local notifications by visiting the “options” or “settings” page within the relevant game. You can also stop use of your geo-location (for example through “check-ins”) by visiting your device’s settings for the relevant application or the “settings” page for the relevant game. You can also stop checking in.

You can choose to opt out of receiving additional promotional e-mails from ROYAL CUP by clicking on the “unsubscribe” link in any such e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your un-subscription will be processed promptly, and in no event shall it take longer than 10 business days.

If you no longer want ROYAL CUP to make active use of your information, you may send an e-mail to [email protected]. Place “Delete My Account” in the subject line and include your first name, last name, e-mail address if you have accessed the game from a third party provider (if applicable) in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that certain records will be retained for legal and accounting purposes. If you have sent or posted content on the Service, we may not be able to delete it. Please consult the privacy policies of those third party providers to learn about their removal procedures.

If you have additional questions about this Privacy Policy, contact us at [email protected].


6. INTERNATIONAL TRANSFERS, INFORMATION SECURITY AND RETENTION

International Transfers

Your information, including Personal Information, will be transferred to and maintained on computers located in the USA where the data protection laws may differ significantly than those from your jurisdiction. In particular, Personal Information collected within Switzerland and the European Economic Area (“EEA”) will be transferred to, and stored at, a destination outside of Switzerland and the EEA, including in the USA. The data we hold will be processed by employees and authorized agents operating outside of Switzerland and the EEA who work for us, our Related Companies, or our Authorized Third Party Providers. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer, storing or processing.

Information Security

ROYAL CUP uses reasonable organizational, technical and administrative measures to protect Personal Information under our control. When you enter payment information (such as a credit card number when purchasing virtual currency), that transmission is encrypted using secure socket layer technology (“SSL”). Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. You use our Services at your own risk, and you’re responsible for taking reasonable measures to secure your accounts (like a strong password). If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at [email protected].

Retention

We will retain your Personal Information for the period necessary to fulfill the purposes described in this Privacy Policy unless a longer retention period is required or permitted by law.


7. OUR POLICIES CONCERNING CHILDREN

Our websites, games and games are not intended for children under the age of 16. As noted in the Terms of Use, we do not knowingly collect or solicit personal information from anyone under the age of 16. If you are under 16, please do not attempt to register for the Services or send any personal information about yourself to us. If we learn that we have inadvertently collected personal information from a child under age 16, we will delete that information as quickly as possible. If you believe that a child under 16 may have provided us personal information, please contact [email protected].


8. CHANGES TO OUR PRIVACY POLICY

We may make material changes to our Privacy Policy at any time. We will notify you of material changes by posting a notice of a revised policy on www.royalcup.fun prior to the Effective Date, and our posted Privacy Policy will indicate the date it was last updated. We may take additional steps to notify you and other users by sending you a notice to the e-mail address we have on file for you, or by placing notices in our games. You should periodically check www.royalcup.fun and this privacy page for updates. Your continued use of the Services following the Effective Date means that you accept any changes to the Privacy Policy.


9. CONTACT US

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send us e-mail to [email protected]. All other inquiries should be directed to ROYAL CUP’s support page. Royal Cup, LLC, 40320 Robin Street, Fremont, CA 94538 USA


10. CALIFORNIA PRIVACY RIGHTS/DO NOT TRACK DISCLOSURES

ROYAL CUP does not respond to DNT signals in browsers, which means we may track users across the web to offer them relevant ads on and off the Services. For California residents, your legal rights of access and deletion can be exercised by submitting requests to [email protected]; however, please be aware that it may not be possible to completely or comprehensively remove content or information posted through our Services.