EFFECTIVE AS OF APRIL 13, 2018
TABLE OF CONTENTS
- Personal Information Collection and Use
- Non-Personal Information Collection and Use
- Sharing and Disclosure of Information
- Your Information Choices and Tools
- International Transfers and Information Security
- Policies Concerning Children
- California Privacy Rights
- Terms of Service
- Contact Us
2. PERSONAL INFORMATION COLLECTION AND USE
Personal information generally means information that identifies or can be used to contact you, such as your name, address, email and/or phone number.
You provide us your Personal Information when you:
- Purchase our products or download our Apps;
- Initiate a customer service request;
- Sign-up for our emails, newsletters, or marketing surveys;
- Register for contests and special events;
The specific types of Personal Information collected varies with the activity, but may include your name, email address, phone number, mobile phone number, postal address and credit card or payment information.
We use your Personal Information as follows:
- To fulfill (directly or through our authorized partners) your purchase, access or use of our Services;
- To respond to user and customer inquiries, provide technical support and solicit feedback to improve our Services;
- To inform customers and registered visitors about new Services
3. NON-PERSONAL INFORMATION COLLECTION AND USE
Non-personal information generally means data that, alone, cannot be used to identify or contact you.
Non-Personal Information Categories. When you access our Services, we and our third party service providers use automated technologies described below to collect certain non-personally identifiable information. The types of non-personal information collected may include demographic information such as gender, age, zip code, information about your computer, software, platform, mobile device, and other particulars, including unique device IDs, incident data, Internet Protocol (IP) address, network Media Access Control (MAC) address and connection. We may also collect other non-personal information such as username, user ID or persona, feature usage, game play statistics, achievements, and time spent playing our games. In certain games, we may create and assign to your device an identifier that is similar to an account number. We may also receive information from third parties in connection with market and demographic studies and/or other data that we use to supplement personal information provided directly by you.
Automated Tracking Technologies and Cookies. When you access our Services, we and our third party service providers use automated tracking technologies such as cookies, web beacons and pixel tags. These technologies generally help us better understand user behavior, tell us about web visits, facilitate advertisements, and track game preferences. For example, web beacons, allow us to know if a certain page was visited or whether an e-mail was opened. Pixel tags allow us to advertise more efficiently by excluding our current users from certain promotional messages, identifying the source of a new installation or delivering ads to you on other websites. Locally shared objects also known as flash cookies, which help us to prevent fraud, remember your in-game preferences and speed up load times.
Uses of Non-Personal Information. We use your non-personal information for a variety of product, customer, marketing and general business purposes. These include providing our Services, troubleshooting bugs and providing technical support, and analyzing usage patterns to improve all aspects of our Services. We also use non-personal information to make the advertising you see more personalized, for conducting market research and developing new products and services by identifying usage trends, determining the effectiveness of marketing campaigns, and gauging customer satisfaction.
4. SHARING AND DISCLOSURE OF PERSONAL AND NON-PERSONAL INFORMATION
As a rule, we don’t share your personal information, except as provided below, and we don’t sell your personal information. In limited circumstances, we may share your information (in some cases personal information) with third parties, including: 1) with your consent, 2) to an authorized third party service provider who meets our data privacy standards, or 3) when we have a good faith belief it is required by law by law or to enforce our Terms of Service. We discuss these limited exceptions in greater detail below.
ROYAL CUP Associate Company. ROYAL CUP may share your personal information with an “ROYAL CUP Associate Company” for its marketing purposes. An “ROYAL CUP Associate Company” means any separate legal entity linked by at least 10% common ownership with ROYAL CUP and that has agreed to and is in compliance with ROYAL CUP’s data privacy and security requirements. If you would prefer to opt-out of this ROYAL CUP Associate Company marketing, you may send an e-mail to [email protected]. Place “Opt-Out – Associate Company” in the subject line and include your first name, last name, e-mail address if you have accessed the game from a third party provider (if applicable) in the body of the e-mail.
Safety, Security and Compliance with Law. Your information, and the contents of all of your online communications (including without limitation chat text, voice communications, IP addresses and your personal information) may be accessed and monitored as necessary to provide the Services and may be disclosed as we believe to be necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities including public and government authorities outside your country of residence; (d) to enforce our terms of service; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or that of our affiliates, you or others; and (g) to allow us to pursue available remedies or limit the damages that we may sustain.
Third Party Service Providers. We may share your personal and non-personal information to authorized third party service providers to perform a variety of operational and marketing services on our behalf, including payment processing, product shipments, data analysis, e-mail and newsletter delivery, hosting and storage services, customer service and to assist us in our marketing efforts. We direct and rely on representations of these third party service providers to maintain the confidentiality of your personal information and to use your personal information only to provide services on ROYAL CUP’s behalf, and for no other purpose. Please be aware that third party service providers, such as Apple, Google and Amazon independently collect personal information relating in connection with your access, use or purchase of our Services (e.g. our Apps and our products). Your information provided to those third parties will be governed by their own privacy policies.
Targeted and Behavioral Advertising. We may share Non-Personal Information (e.g., aggregated and non-attributable data) and certain technical information (including IP Addresses, MAC Addresses for mobile devices and mobile device IDs) to develop and deliver targeted advertising in the Services and on the websites of third parties.
Under these programs, we may allow advertisers to collect these types of information and share it with us. Advertisers collect this information through the use of automated tracking technologies like browser cookies and web beacons as described in Section 3 above. This information is used to offer you targeted ad-selection and delivery in order to personalize your user experience by ensuring that advertisements for products and services you see will appeal to you, a practice known as behavioral advertising, as well as web analytics (i.e. to analyze traffic and other end user activity to improve your experience). To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, please review Your Information Options below. Visit the Network Advertising Initiative or the Digital Advertising Alliance.
5. YOUR INFORMATION CHOICES AND TOOLS
The privacy of our customers is important to us. In many cases, you can manage information collected about you or your activities and opt-out of certain programs by following the guidelines below.
You may prevent the installation of cookies by adjusting your browser settings. Please note that if you disable cookies, it is possible that you may not use all functionalities of ROYAL CUP’s Sites. To learn more about behavioral advertising or to opt-out of this type of advertising for participating ad networks, please visit the Network Advertising Initiative or the Digital Advertising Alliance.
With respect to usage of our Apps, you can turn off push notifications by visiting the “options” or “settings” page within the relevant game. You can turn off local notifications by visiting the “options” or “settings” page within the relevant game. You can also stop use of your geo-location (for example through “check-ins”) by visiting your device’s settings for the relevant application or the “settings” page for the relevant game. You can also stop checking in.
You can choose to opt out of receiving additional promotional e-mails from ROYAL CUP by clicking on the “unsubscribe” link in any such e-mail. Please note that once we receive your request, it may take an additional period of time for your opt-out to become effective. Your un-subscription will be processed promptly, and in no event shall it take longer than 10 business days.
If you no longer want ROYAL CUP to make active use of your information, you may send an e-mail to [email protected]. Place “Delete My Account” in the subject line and include your first name, last name, e-mail address if you have accessed the game from a third party provider (if applicable) in the body of the e-mail. We will respond to your request within thirty (30) days. Please note that certain records will be retained for legal and accounting purposes. If you have sent or posted content on the Service, we may not be able to delete it. Please consult the privacy policies of those third party providers to learn about their removal procedures.
6. INTERNATIONAL TRANSFERS, INFORMATION SECURITY AND RETENTION
ROYAL CUP uses reasonable organizational, technical and administrative measures to protect Personal Information under our control. When you enter payment information (such as a credit card number when purchasing virtual currency), that transmission is encrypted using secure socket layer technology (“SSL”). Unfortunately, no data transmission over the Internet or data storage system can be guaranteed to be 100% secure. You use our Services at your own risk, and you’re responsible for taking reasonable measures to secure your accounts (like a strong password). If you have reason to believe that your interaction with us is no longer secure (for example, if you feel that the security of any account you might have with us has been compromised), please immediately notify us of the problem by contacting us at [email protected].
7. OUR POLICIES CONCERNING CHILDREN
9. CONTACT US
10. CALIFORNIA PRIVACY RIGHTS/DO NOT TRACK DISCLOSURES
ROYAL CUP does not respond to DNT signals in browsers, which means we may track users across the web to offer them relevant ads on and off the Services. For California residents, your legal rights of access and deletion can be exercised by submitting requests to [email protected]; however, please be aware that it may not be possible to completely or comprehensively remove content or information posted through our Services.